Greens247Greens247Greens247

Greens247 - Universal Terms of Service

Last Revised: 02 February 2026

PLEASE READ THIS UNIVERSAL TERMS OF SERVICE AGREEMENT CAREFULLY, AS IT CONTAINS IMPORTANT INFORMATION REGARDING YOUR LEGAL RIGHTS, OBLIGATIONS, AND REMEDIES, INCLUDING, BUT NOT LIMITED TO, WAIVERS OF RIGHTS, LIMITATIONS OF LIABILITY, YOUR INDEMNITY TO US, AND DISPUTE RESOLUTION.

1. Overview

This Universal Terms of Service Agreement (this “Agreement”, “UTOS”, "General Terms of Service", "Terms of Service" or "TOS") is entered into by and between the applicable Greens247 Contracting Party specified below, and you, and is made effective as of the date of your use of any Greens247 operated website which links to this agreement ("Site") or the date of electronic acceptance, whichever is sooner. This Agreement sets forth the general terms and conditions of your use of this Site and the products and services purchased or accessed through this Site (individually and collectively, the “Services”). Any agreements, arrangements and/or additional policies that apply to certain Services ("Services Agreements") are in addition to (not in lieu of) this Agreement. In the event of a direct conflict between the provisions of a Services Agreement and the provisions of this Agreement, the provisions of this Agreement shall control, unless the applicable Services Agreement expressly states otherwise.

The terms “Greens247”, “we”, “us” or “our” shall refer to the applicable Greens247 Contracting Party specified in this section below. The terms “you”, “your”, “User” or “customer” shall refer exclusively to any business customer who accepts this Agreement, has access to your account, or uses this Site or the Services.

The term “business customer” includes (i) any person or entity acting in a business, trade, or professional capacity; (ii) any commercial entity, partnership, sole proprietor, or independent contractor; and (iii) any individual acquiring Services to manage their professional online presence, brand, or reputation.

Our Services are not intended for private, personal, or consumer household use. By using the Site or purchasing Services, you represent and warrant that you are doing so exclusively for business or professional purposes. You acknowledge that consumer protection laws (including statutory consumer cancellation rights) do not apply to this Agreement. This business customer limitation applies notwithstanding anything to the contrary in any product description, agreement, or policy, and prevails over any conflicting or inconsistent terms. Nothing in this Agreement shall be deemed to confer any third-party rights or benefits, all of which are hereby disclaimed, except for the third-party rights laid out in the Dispute Resolution Section 27 below.

“Account Country” is the country associated with your account. Your contracting party is determined by your Account Country and the provision of valid localized identification:

  • Greens Twenty Four Seven, LLC (5th Floor, Building 55, Street 18, Maadi, 11728 Cairo, Egypt) is the contracting party if your Account Country is Egypt. (Note: To establish an Egyptian account, you are required to provide a valid Egyptian Tax Registration Number or an Egyptian National ID for the issuance of compliant Business to Business ("B2B") tax e-invoices. If you do not provide this documentation, you default to the United Kingdom ("UK") entity Greens Twenty Four Seven, LTD).
  • Greens Twenty Four Seven, LTD (71-75 Shelton Street, Covent Garden, London, WC2H 9JQ England, UK) is the contracting party for all other countries.

2. Modification of Agreement

Greens247 may, in its sole and absolute discretion, change or modify this Agreement, and any policies or agreements which are incorporated herein, at any time, and such changes or modifications shall be effective immediately upon posting to this Site (except for the Dispute Resolution Section 27, which lays out the procedure for modifications to that Section). Your use of this Site or the Services after such changes or modifications have been made shall constitute your acceptance of this Agreement as last revised. If you do not agree to be bound by this Agreement as last revised, do not use (or continue to use) this Site or the Services.

In addition, Greens247 may occasionally notify you of changes or modifications to this Agreement by email. It is therefore very important that you keep your shopper account (“Account”) information current. Greens247 assumes no liability or responsibility for your failure to receive an email notification so long as it sends the email to the current email address you have listed for your Account. In addition, Greens247 may terminate your use of Services for any violation or breach of any of the terms of this Agreement by you. GREENS247 RESERVES THE RIGHT TO MODIFY, CHANGE, OR DISCONTINUE ANY ASPECT OF THIS SITE OR THE SERVICES, INCLUDING WITHOUT LIMITATION PRICES AND FEES FOR THE SAME, AT ANY TIME.

3. Eligibility & Authority

This Site and the Services are available only to business customers (“Users”) who can form legally binding contracts under applicable law. By using this Site or the Services, you represent and warrant that you are (i) at least eighteen (18) years of age, (ii) a business customer utilizing the Services strictly for trade, professional, or corporate use, (iii) otherwise recognized as being able to form legally binding contracts under applicable law, (iv) are not located in a country that is subject to a United Kingdom (“UK”) or Egyptian Government embargo, (v) are not on any official UK or Egyptian sanctions list or prohibited persons list, and (vi) are not a person barred from purchasing or receiving the Services found under the laws of the UK, Egypt, or other applicable jurisdictions.

If a person enters into this Agreement on behalf of a corporate entity, that person represents and warrants that they have the legal authority to bind such corporate entity to the terms and conditions contained in this Agreement, in which case the terms "you", "your", "User" or "customer" shall refer to such corporate entity. If, however, after such person's acceptance of this Agreement, Greens247 finds that the person who entered into this Agreement on behalf of a corporate entity did not have the legal authority to bind such corporate entity, they will be personally responsible for the obligations contained in this Agreement, including, but not limited to, the payment obligations. Greens247 shall not be liable for any loss or damage resulting from Greens247’s reliance on any instruction, notice, document, or communication reasonably believed by Greens247 to be genuine and originating from an authorized representative of your corporate entity.

If there is reasonable doubt about the authenticity of any such instruction, notice, document or communication, Greens247 reserves the right (but undertakes no duty) to require additional authentication from you. You further agree that your use of the Services puts you on notice of a business relationship with Greens247, and you agree to be bound by the terms of this Agreement for transactions entered into by you, anyone acting as your agent, and anyone who uses your account or the Services under your name, whether or not explicitly authorized by you at the time of the transaction.

4. Your Account

In order to access some of the features of this Site or use some of the Services, you will have to create an Account. You represent and warrant to Greens247 that all information you submit when you create your Account is accurate, current, and complete, and that you will maintain the accuracy and completeness of this information at all times. If Greens247 has reason to believe that your Account information is untrue, inaccurate, out-of-date, or incomplete, Greens247 reserves the right, in its sole and absolute discretion, to suspend or terminate your Account.

You are solely responsible for the activity that occurs on your Account, whether authorized by you or not, and you must keep your Account information entirely secure, including without limitation your customer number/login, password, secure API tokens, and Payment Method(s). You must notify Greens247 immediately of any breach of security or unauthorized use of your Account. Greens247 will not be liable for any loss you incur due to any unauthorized use of your Account. You, however, may be held liable for any loss Greens247 or third parties incur caused by your Account, whether caused directly by you, by an authorized representative, or by an unauthorized person due to your failure to secure your account credentials.

5. General Rules of Conduct and Non-Negotiable Terminations

You acknowledge and agree that your use of this Site and the Services, including any User Content you submit, will strictly comply with this Agreement, any applicable Services Agreements, and all applicable local, national, and international laws, rules, and regulations.

You will not collect or harvest (or permit anyone else to collect or harvest) any User Content (as defined below) or any non-public or personally identifiable information about another User or any other person or entity without their express prior written consent.

5.1 You will not use this Site or the Services in a manner (as determined by Greens247 in its sole and absolute discretion) that:

  • Is illegal, or promotes or encourages illegal activity;
  • Promotes, encourages, or engages in the exploitation of children, or any activity related to the proliferation of child sexual abuse material (CSAM);
  • Promotes, encourages, or engages in terrorism, violence against people, animals, or property, or promotes self-harm or suicide;
  • Promotes, encourages, or engages in any spam or other unsolicited bulk email, SMS, or facsimile transmissions;
  • Engages in computer or network hacking, cracking, distributed denial-of-service (DDoS) attacks, or phishing;
  • Promotes, encourages, or engages in the sale or distribution of prescription medication without a valid prescription or in an otherwise illegal manner under applicable law;
  • Promotes or facilitates prostitution and/or sex trafficking;
  • Infringes on the intellectual property rights, copyrights, patents, or trademarks of another User or any other person or entity;
  • Violates the privacy or publicity rights of another User, or breaches any duty of confidentiality that you owe to any party;
  • Interferes with the operation of this Site or the Services;
  • Contains or installs any viruses, worms, bugs, Trojan horses, or other malicious code, files, or programs designed to disrupt, damage, or limit the functionality of any software or hardware;
  • Contains false or deceptive language, or unsubstantiated or comparative claims regarding Greens247 or Greens247’s Services, provided that your right to submit an accurate, honest public review is not impacted;
  • Performs any false, abusive, or fraudulent activity;
  • Imposes an unreasonable or disproportionately large load on our server or network infrastructure.

5.2 System Integrity and User Restrictions

You will not copy or distribute in any medium any part of this Site or the Services, except where expressly authorized by Greens247. You will not modify or alter any part of this Site, the Services, or any of their related technologies. You will not circumvent, disable, or otherwise interfere with the security-related features of this Site or the Services (including features that prevent or restrict use or copying of any Greens247 Content or User Content).

5.3 Data Backup Responsibility

You explicitly agree to independently back up all of your User Content and hosted data so that you can access and use it when needed. Greens247 does not warrant or guarantee that it backs up any Account or User Content, and you agree to accept the absolute risk of data loss, corruption, or hardware failure, waiving any claims against Greens247 for lost data or corresponding business revenue.

5.4 Account Security and Call Recording

You agree to provide government-issued photo identification and/or government-issued business identification as required for verification of identity when requested by our team. Furthermore, you acknowledge that Greens247 may record inbound and outbound telephone calls with our technical support and billing teams for quality assurance, training, and security purposes, and you consent to such recordings.

5.5 Breach of Conduct and Immediate Termination

The rules of conduct outlined in this section are non-negotiable. Without limiting any of the rights set forth elsewhere in this Agreement, Greens247 expressly reserves the right to immediately deny, cancel, terminate, suspend, or limit future access to this Site or any Services to any User who violates these rules of conduct, without prior notice and without offering a refund. Greens247 reserves the sole and absolute discretion to determine what constitutes a violation of these rules.

If your purchase or Account activity shows signs of fraud, abuse, or suspicious activity, Greens247 may cancel any Services associated with your name, email address, or account and close any associated Greens247 Accounts. If Greens247 determines that your conducted activity is fraudulent or unlawful, Greens247 reserves the right to take any necessary legal action, and you may be held personally and corporately liable for monetary losses to Greens247, including all litigation costs, recovery fees, and corresponding damages.

6. Protection of Your Data

Greens247 may process personally identifiable information (“PII”) about you, your customers, and/or any individual using any Services provided to you under this Agreement, including any website you host with Greens247. To the extent Greens247 processes PII for its purposes in providing the Services, Greens247 acts as the Data Controller and our Privacy Policy applies. To the extent Greens247 processes PII on your behalf as part of the Services (e.g., hosted databases), Greens247 acts as the Data Processor and our Data Processing Addendum applies.

7. User Content

Some of the features of this Site or the Services, including those Services that are hosted with Greens247, may allow Users to view, post, publish, share, store, or manage (a) ideas, opinions, recommendations, or advice via forum posts or product reviews (“User Submissions”), or (b) literary, artistic, musical, or other content, including but not limited to photos, videos, and hosted website data (together with User Submissions, “User Content”).

7.1 User Content License & Publicity

By posting, publishing, or processing User Content to this Site or via the Services, you represent and warrant to Greens247 that (i) you have all necessary rights to process and distribute User Content, and (ii) the User Content does not contain any Prohibited Content and does not violate the rights of any third party. You shall be solely responsible for any and all of your User Content and the consequences of distributing it. You hereby grant Greens247 a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to use, reproduce, distribute, and display your User Content strictly in connection with providing the Services and operating the Site. You understand and agree that Greens247 may retain (but not publicly distribute or display) server copies or backups of your User Content that have been removed or deleted. If you have a website or other content hosted by Greens247, you shall retain all of your ownership or licensed rights in User Content, other than User Submissions.

Notwithstanding anything to the contrary in this Agreement, you hereby grant Greens247 a non-exclusive, worldwide, royalty-free license to use your business entity's name, trademark, and corporate logo in Greens247’s marketing materials, presentations, website client listings, and promotional collaterals to identify you as a customer of Greens247.

7.2 User Submissions (Feedback & Ideas)

You acknowledge and agree that your User Submissions are entirely voluntary, do not establish a confidential relationship, and do not obligate Greens247 to compensate you. Greens247 shall own exclusive rights (including all intellectual property and other proprietary rights) to any User Submissions provided to us, and shall be entitled to the unrestricted use and dissemination of any User Submissions for any purpose, commercial or otherwise, without acknowledgment or compensation to you.

7.3 Greens247 Data

For the avoidance of doubt, User Content does not include any “Greens247 Data.” Greens247 Data means (a) all information relating to Greens247’s business and delivery of the Services, (b) data concerning your Account, transaction history, resource usage, system logs, and identity verification, and (c) any data that has been aggregated, pseudonymized, or anonymized. You acknowledge and agree that you have no ownership rights to Greens247 Data.

8. Availability of Website Services

Subject to the terms and conditions of this Agreement and our other policies and procedures, we shall use commercially reasonable efforts to attempt to provide this Site and the Services on a twenty-four (24) hours a day, seven (7) days a week basis. You acknowledge and agree that from time to time this Site or the Services may be inaccessible or inoperable for any reason including, but not limited to: equipment malfunctions; periodic maintenance, repairs or replacements that we undertake from time to time; or causes beyond our reasonable control or that are not reasonably foreseeable including, but not limited to, interruption or failure of telecommunication or digital transmission links, hostile network attacks, network congestion or other failures. You acknowledge and agree that we have no control over the availability of this Site or the Services on a continuous or uninterrupted basis, and that we assume no liability to you or any other party with regard thereto.

9. Product Credits

In the event you are provided with a Greens247 product credit (“Credit”), whether for redemption of the purchase of a specific product or provided for free with the purchase of another product (the “Purchased Product”), you acknowledge and agree that such Credit is only valid for one (1) year and is only available with a valid purchase. Such Credit must be manually redeemed or activated by you within your Account.

The Credit may be terminated in the event the qualifying Purchased Product is deleted, cancelled, transferred, or not renewed. The Credit will expire one (1) year from the date of purchase of the Purchased Product if the Credit has not been redeemed or terminated pursuant to the immediately preceding sentence.

In the event that the Credit is redeemed, after the initial free or promotional subscription period, the redeemed product or service will automatically renew at the then-current standard renewal price until cancelled. If you wish to cancel the automatic renewal of the redeemed product, you may do so by visiting your Account or by contacting customer service.

In the event your Purchased Product includes a free domain name, if you cancel the Purchased Product for a refund, the standard list price for the domain name will be deducted from the refund amount. The list price is the standard price of the domain name listed on Greens247's website and is not subject to any promotion, discount, or other reduction in price. For Credits issued for free with another Purchased Product, you acknowledge and agree that we may swap your Credit for a similar product, in our sole discretion.

10. Monitoring and Moderation of Content

Greens247 generally does not pre-screen User Content (whether posted to a website hosted by Greens247 or posted to this Site). However, Greens247 reserves the right (but undertakes no duty) to review your User Content and decide whether any item is appropriate and/or complies with this Agreement.

Greens247 may remove any item of User Content and/or suspend or terminate a User’s access to the Services for posting Prohibited Content, or for otherwise violating this Agreement, at any time and without prior notice. Allowing a User who violates this Agreement to continue using the Services does not waive Greens247’s right to subsequently suspend or terminate the User. If Greens247 terminates your access to the Services, Greens247 may, in its sole and absolute discretion, remove and completely destroy any data and files stored by you on its servers without liability.

Greens247 reserves the right, but undertakes no duty, to review your use of the Services and Account activity for any behavior that may pose a risk to our network. Greens247 may proactively review, adjust the configurations of, null-route, and/or change the settings of any Services or Account—including the settings of any hosted environment—that Greens247 believes, in its sole and absolute discretion, poses a security, performance, or reputational risk to Greens247, its systems, or upstream providers.

11. EU Digital Services Act (DSA) Supplemental TOS

11.1 Applicability

This Section 11 applies to you only if you are located in the European Union (“EU”), if you host data on Greens247 servers physically located in the EU, and/or if your use of the Services falls within the scope of the EU Digital Services Act (“DSA”). If applicable, in the event of any direct conflict between this Section 11 and the rest of the Agreement, this Section 11 shall prevail.

11.2 Rules of Conduct

Users are strictly prohibited from providing, publishing, or transmitting Prohibited Content, specifically including any User Content that violates the laws of the EU or any EU member state.

11.3 Notice and Action Mechanism

You may report the presence of content hosted on our network that you consider to be illegal in the EU through our Support Center. Greens247 will process these notices and take appropriate action based on the information provided, which may include the restrictions mentioned below.

11.4 Restrictions and Repeat Offenders

Greens247 may, without prior notice, remove any Prohibited Content or suspend/terminate access to a whole Service (e.g., disabling a hosted website). Greens247 will generally issue a prior warning before suspension, except in exceptional cases or where legally required to take immediate action. We reserve the right to indefinitely suspend or terminate "repeat offenders" who frequently provide manifestly Prohibited Content.

11.5 Unfounded Notices

If any user frequently provides manifestly unfounded notices of illegal content, Greens247 may suspend the processing of their notices after a prior warning.

11.6 DSA Point of Contact

For DSA-related queries or to report illegal content under the DSA, you can contact our compliance team by opening a ticket in the Support Center or by emailing us directly at [email protected].

12. UK Online Safety Act (OSA) and UK Compliance

12.1 Applicability

This Section 12 applies to you if your contracting entity is Greens Twenty Four Seven LTD (UK), or if you are located in or doing business in the United Kingdom (“UK”) and/or if your use of this Site or the Services falls within the scope of the UK Online Safety Act 2023 (“OSA”). This Section 12 sets out provisions, processes, and disclosures that supplement this Agreement as required under the OSA. If this Section 12 applies to you, in the event of any direct conflict between the terms in this Section 12 and the other provisions of this Agreement, the terms of this Section 12 shall prevail.

12.2 Rules of Conduct and Policy Incorporation

Users are prohibited from using, providing, publishing, or transmitting Prohibited Content on this Site or in their use of the Services, specifically including any User Content that is illegal or incompatible with the OSA. Further details regarding Prohibited Content and how Greens247 implements measures to protect users can be found in our OSA Policy, which is fully incorporated into this section by reference.

12.3 Content Moderation and Reporting

Greens247 may take action against any User Content in accordance with Section 10 of this Agreement. You may report the presence of content that you consider to be illegal or prohibited under the OSA, or raise a complaint regarding our compliance, through the mechanism accessible in our Support Center.

12.4 Restrictions

Greens247 may at any time, and without any liability or right to provide compensation, and in some cases without prior notice, remove any Prohibited Content provided on (or through) this Site or any Service, or suspend or terminate a Service (e.g., taking down a hosted website), where required under the OSA or any regulatory orders.

12.5 UK Statutory Data Retention

To satisfy UK statutory rules (including HMRC regulations), you acknowledge that Greens247 retains billing, invoice, and transaction records for a mandatory period of six (6) years. We also maintain server access logs for a commercially reasonable period to protect network security, prevent fraud, and comply with lawful UK law enforcement requests.

12.6 OSA Point of Contact

If you have any questions, queries, or formal legal notices regarding this Section 12 or any other OSA-related matters, you can contact our dedicated compliance team by email at [email protected].

13. Egyptian Cybercrime Law and Regulatory Compliance

13.1 Applicability

This Section 13 applies strictly to you if your contracting entity is Greens Twenty Four Seven LLC (Egypt), or if your use of the Services falls under the jurisdiction of Egypt. In the event of any direct conflict between the terms in this Section 13 and the other provisions of this Agreement, the terms of this Section 13 shall prevail.

13.2 Cybercrime Law Compliance

Users are strictly prohibited from transmitting content that threatens national security, violates public morals, or breaches the Egyptian Anti-Cyber and Information Technology Crimes Law (Law No. 175 of 2018). Further details regarding our system engineering standards and regulatory cooperation can be found in our Egyptian Cybercrime Compliance & Data Retention Policy, which is fully incorporated into this section by reference.

13.3 Content Moderation and Blocking Orders

Greens247 reserves the absolute right to restrict, remove, or block access to specific websites, links, or User Content upon receipt of an official notification from the National Telecommunications Regulatory Authority (NTRA) or competent judicial authorities, without liability or prior notice.

13.4 Egyptian Statutory Data Retention

As a service provider operating under Law No. 175 of 2018, Greens Twenty Four Seven LLC is legally mandated to preserve and store data related to information systems. You acknowledge and agree that we retain system access logs, IP routing data, and network traffic data for a mandatory continuous period of one hundred and eighty (180) days. Furthermore, billing and transaction records are retained for up to seven (7) years to satisfy the Egyptian Tax Authority rules. Greens247 will disclose such data exclusively upon receipt of a lawful warrant or binding legal request from competent Egyptian national security or judicial authorities.

13.5 Egyptian Compliance Point of Contact

For all regulatory inquiries, NTRA notices, or compliance matters related to Egyptian law, competent authorities and users can reach our compliance office directly by email at [email protected].

14. Discontinued Services and End-of-Life (EOL) Policy

14.1 Right to Discontinue

Greens247 reserves the right to cease offering or providing any of the Services, or individual features, functionalities, or aspects of the Services at any time, for any or no reason, and without prior notice. While Greens247 makes great effort to maximize the lifespan of all its Services, there are times when a specific Service, software environment, platform feature, or functionality will be discontinued or reach its End-of-Life (EOL). Effective on the EOL date, those Services or features will no longer be supported by Greens247 in any way.

14.2 Notice and Migration

In the event that any Service you are utilizing reaches or will reach EOL, Greens247 will attempt to notify you thirty (30) or more days in advance of the EOL date via your registered Account email. It is your sole responsibility to take all necessary steps to replace the affected Service by migrating your data, websites, or applications to an alternative environment before the EOL date.

14.3 Forced Upgrades and Credits

Greens247 may, with or without notice to you, migrate your Account or hosted environments to the most up-to-date version of a Service or operating environment (such as forced PHP, cPanel, or server OS upgrades required for network security). You agree to take full responsibility for any and all loss, data corruption, or website code incompatibility arising from any such migration or upgrade. For fully discontinued core Services, Greens247 may, in its sole and absolute discretion, offer a comparable service for you to migrate to for the remainder of your billing term, a prorated in-store account credit, or a prorated refund.

14.4 No Liability

Greens247 will not be liable to you or any third party for any modification, suspension, downtime, file incompatibility, or discontinuance of any of the Services or individual features and functionalities we offer, provide, or facilitate access to.

15. Beta Services

From time to time, Greens247 may offer new Services (limited preview services or new features to existing Services) in a pre-release version. New Services, new features to existing Services, or limited preview services shall be known, individually and collectively, as “Beta Services”.

If you elect to use any Beta Services, your use is subject to the following terms and conditions:

  • Stability and Risk: You acknowledge that Beta Services are pre-release versions, are developmental by definition, and may not work properly. You acknowledge that your use of the Beta Services may expose you to unusual risks of operational failures. We strongly do not recommend using them in production or mission-critical environments.
  • Modifications: Greens247 reserves the right to modify, change, or discontinue any aspect of the Beta Services at any time. Commercially released versions may change substantially, and programs that use or run with the Beta Services may not work with subsequent releases.
  • Support Limitations: Greens247 may strictly limit the availability of customer service and technical support time dedicated to Beta Services.
  • Confidentiality and Analytics: You acknowledge that Greens247 may track your usage, collect analytics, and track operational data regarding how you interact with Beta Services. You agree that all information regarding your use of closed Beta Services is confidential and may not be disclosed to a third party.
  • Feedback and Intellectual Property: You agree to provide prompt feedback regarding your experience with the Beta Services in a form reasonably requested by us. You acknowledge and agree that we may use your feedback for any purpose, including product development, and any intellectual property inherent in your feedback or arising from your use of the Beta Services shall be owned exclusively by Greens247.

16. Free and Trial Services

16.1 Trial Offerings and Verification

Greens247 may, at its sole discretion, offer free, trial, or limited versions of certain products or services (collectively, “Trial Services”). To prevent abuse, verify your identity, and ensure a valid payment method is available for future renewals, Greens247 may require you to have a valid credit card or payment method on file, or charge a nominal non-refundable verification fee, prior to activating a Trial Service.

16.2 Modification and Termination

Greens247 reserves the right to determine eligibility for, duration of, and features available in any Trial Service. We may modify, suspend, or terminate any Trial Service at any time, for any reason, without notice or liability. If a Trial Service expires, is terminated, or is not upgraded to a paid subscription, any data, content, configurations, or functionality created or used during the Trial Service may become immediately inaccessible and permanently deleted.

16.3 Upgrades and Auto-Renewal

Unless otherwise specified or cancelled by you prior to the end of the trial period, your Trial Service may automatically convert to a standard paid subscription at the end of the trial, and the payment method on file will be charged the then-current standard rate.

16.4 Disclaimer of Warranties

By using a Trial Service, you acknowledge that your use is entirely at your own risk and that Greens247 has no responsibility for any loss experienced from the termination of a Trial Service, regardless of the reason for the termination. Greens247 makes no guarantees regarding the availability, performance, access, data retention, or continuity of any Trial Service, and your use of any Trial Service is provided strictly “as is” and “as available” without any warranty of any kind.

17. Fees and Payments

17.1 Contracting Entities and Processing

You agree that your Payment Method may be charged by one of our affiliated entities based on your location and selected currency. If your payment is processed in Egyptian Pounds (EGP), your transaction will be processed by Greens Twenty Four Seven, LLC (Egypt). If your payment is processed in GBP, USD, CAD, EUR, or any other international currency, your transaction will be processed by Greens Twenty Four Seven, LTD (United Kingdom).

17.2 General Payment Terms, Accepted Methods, and Card Maintenance

You agree to pay all amounts due for Services at the time you order them. All amounts are non-refundable unless otherwise noted in our Refund Policy. You may pay for Services using any of the following accepted Payment Methods:

  • Egyptian Customers paying in Egyptian Pounds (EGP): Credit/Debit Cards via Fawry or Paymob, Fawry Cash (at POS vendors), InstaPay, and local Bank Transfers.
  • All other customers paying in any supported international currency (CAD, EUR, GBP, USD): Credit/Debit Cards via Stripe or PayPal.

You acknowledge and agree that we may store your successful credit card or PayPal Payment Methods to automatically charge for future purchases or renewals. It is your sole responsibility to modify and maintain your Account settings, including ensuring that your associated Payment Methods are current, valid, and unexpired. Greens247 is not responsible for tracking expiring credit cards. You acknowledge and agree that your failure to maintain up-to-date payment information may result in failed renewals, leading to the immediate interruption, suspension, or permanent loss of Services and data, for which Greens247 shall bear absolutely no liability.

17.3 Bank Transfers and Offline Payments

Greens247 accepts bank transfers in EUR, CAD, EGP, GBP, and USD. To pay via bank transfer or InstaPay, you must open a support ticket referencing your order number to receive the correct invoice and bank details.

  • Mandatory Transfer Reference: When executing the transfer from your bank or the InstaPay app, you must strictly include your sales order or invoice number in the transfer reference field. Failure to include this reference will result in delays in processing your payment, verifying the funds, and applying the payment to your Account.
  • Currency Matching Requirement: The currency of your bank transfer must exactly match the currency stated on your issued invoice. If the transferred currency does not match the invoice currency, the transfer may be rejected by our bank, and you will be responsible for any associated return fees, shortfalls, or delays in service provisioning/renewal.
  • Clearance Timeline: A payment is officially recognized only once the funds have completely cleared in our bank account and a transfer reference number has been issued. Bank transfers generally take 3 to 10 working days to clear.
  • Restricted Countries: Due to international banking regulations, we strictly cannot accept bank transfers originating from: Afghanistan, Belarus, Burundi, Central African Republic, Chad, Crimea, Cuba, Democratic Republic of the Congo, Donetsk, Eritrea, Iran, Iraq, Kherson, Libya, Luhansk, Myanmar (Burma), North Korea, Republic of the Congo, Russian Federation, Somalia, South Sudan, Sudan, Syria, Venezuela, Yemen, and Zaporizhzhia.
  • Security Warning: Greens247 will never send bank account details via email or request that you transfer money to a specific account through a direct email message.

17.4 Automatic Renewal, 3D Secure/OTP Limitations, and Timing

TO HELP SAFEGUARD AGAINST ANY INTERRUPTION OR LOSS OF SERVICES, ALL SERVICES ARE OFFERED ON AUTOMATIC RENEWAL UNLESS OTHERWISE SPECIFIED.

If you have a valid credit card or PayPal account on file, Greens247 will automatically attempt to renew the applicable Service when it comes up for renewal at our then-current standard rates. However, certain credit and debit cards (particularly those issued by Egyptian banks) enforce strict security regulations requiring manual input of a CVV code or a One-Time Password (OTP) for every transaction. If your payment method requires per-transaction authentication, automatic renewals will fail. In such cases, you acknowledge that it is entirely your responsibility to manually log into your Account, re-enter your payment details, and complete the authentication process to renew your Service.

If you pay via manual methods (Bank Transfer, Fawry Cash, or InstaPay), or if your card requires an OTP/CVV per transaction, there is no automatic billing. Because these transactions require manual action or administrative verification, we strongly recommend initiating your renewal payments at least seven (7) days before your service expiry date. Your failure to successfully manually renew your Service before it expires will result in the interruption, suspension, or complete loss of Services and data (including the loss of registered domain names). Greens247 shall not be liable to you or any third party for such loss, nor shall we be responsible for any domain grace period fees, registry redemption fees, or any other financial liability arising from your failure to manually renew prior to expiration.

17.5 Price Changes and Taxes

Greens247 reserves the right to change its prices and fees at any time, effective immediately upon posting to this Site. If you have purchased Services for a set term (e.g., 1 year), changes in prices shall be effective when the Services come up for renewal. Regardless of the selected currency, you acknowledge that you may be charged Value Added Tax (VAT), Goods and Services Tax (GST), or other localized taxes based on your billing address.

17.6 Chargebacks and Administrative Fees

If Greens247 receives a chargeback, reversal, payment dispute, or is charged a penalty for any fee previously charged to your Payment Method, you agree that Greens247 may pursue all available lawful remedies to obtain payment, including the immediate cancellation of any domain names or Services registered on your behalf. We reserve the right to charge you reasonable administrative fees to recoup the costs of handling disputes, UDRP actions, or tasks performed outside the normal scope of Services.

17.7 Refunds and Account Credit Balances

In the event a refund is issued, Greens247 has no control over when the refund will be applied to your Payment Method’s available balance, which is dictated by your bank. If your payment provider imposes limitations on refunds, or if you request it, Greens247 reserves the right to issue the refund in the form of an Account Credit balance.

Account Credits may only be applied to future purchases or renewals within your Greens247 Account. Account Credits are strictly non-transferable, cannot be exchanged for cash, and will not accrue interest. If Greens247 terminates your Account for a violation of this Agreement, any remaining Account Credit will be immediately forfeited.

18. Additional Reservation of Rights and Intellectual Property

18.1 Right to Access and Modify

Greens247 expressly reserves the right to access this Site, any Account, and any data hosted by you through the Services, as well as the right to deny, cancel, terminate, suspend, lock, or modify access to (or control of) any Account or Services (including the right to cancel or transfer any domain name registration) for any reason, including but not limited to:

  • Correcting mistakes made by Greens247 in offering or delivering any Services.
  • Protecting the integrity and stability of, and correcting mistakes made by, any domain name registry or registrar.
  • Assisting with our fraud and abuse detection and prevention efforts.
  • Complying with court orders, requests of law enforcement, or applicable local, state, national, and international laws.
  • Complying with any dispute resolution process (such as UDRP).
  • Defending any legal action or threatened legal action, regardless of whether such action is eventually determined to be with or without merit.
  • Avoiding any civil or criminal liability on the part of Greens247, its officers, directors, employees, and agents.
  • Responding to an excessive amount of complaints related to your Account or hosted content that could result in damage to Greens247’s business, operations, or reputation.

18.2 Resource Utilization

Greens247 expressly reserves the right to review every Account for excessive space, CPU, RAM, and bandwidth utilization, and to terminate or apply additional fees to Accounts that exceed fair-use allowed levels in our shared, VPS, or cloud environments.

18.3 Zero Tolerance for Harassment

Greens247 expressly reserves the right to terminate, without notice to you, any and all Services and/or Accounts where, in Greens247's sole discretion, you are harassing, abusing, or threatening Greens247 and/or any of Greens247's officers, directors, employees, or technical support agents.

18.4 Greens247 Intellectual Property

Except for User Content, the content on this Site and within the Services, including without limitation Greens247 data, text, software, scripts, source code, APIs, graphics, logos, and interactive features (“Greens247 Content”), are owned by or licensed to Greens247 in perpetuity. Greens247 Content is subject to copyright, trademark, and other intellectual property protections under applicable global laws. Greens247 Content is provided “as is” on a limited, non-exclusive, non-transferable basis strictly for your internal business purposes in connection with your authorized use of the Services. Greens247 Content may not be downloaded, copied, reproduced, distributed, sold, licensed, or otherwise exploited for any purpose without our express prior written consent.

19. Anti-Spam Policy and Liquidated Damages

19.1 Zero Tolerance Policy

Greens247 maintains a strict, zero-tolerance policy against the transmission of spam. We monitor all network traffic for indications of spamming. We define spam as the sending of Unsolicited Commercial Email (UCE), Unsolicited Bulk Email (UBE), or unsolicited text/SMS messages without first obtaining prior confirmed written consent from the recipient. Spam includes, but is not limited to, email messages, newsgroup postings, instant messages, and guestbook or website forum spam.

19.2 Opt-In and Formatting Requirements

In order to use our Services, you must abide by all applicable anti-spam laws, including but not limited to the CAN-SPAM Act, the UK Privacy and Electronic Communications Regulations (PECR), and Egyptian anti-cybercrime legislation. Any commercial advertising or bulk emails may only be sent to recipients who have explicitly "opted-in" to receive them. Furthermore, all bulk communications must include:

  • A legitimate return address and reply-to address.
  • The sender's physical mailing address.
  • A clear, functional opt-out or unsubscribe method in the footer of the message.

Upon request by Greens247, you must be able to provide conclusive, verifiable proof of opt-in for any email address on your mailing lists.

19.3 Enforcement and Reactivation

If we determine, in our sole discretion, that an Account or Service is being used in association with spam, we will immediately suspend, null-route, or cancel your Account, website hosting, and email boxes. In such an event, at our sole election, we may require you to provide a written commitment that the spamming will cease, and we reserve the right to charge a non-refundable administrative reactivation fee before your Services are brought back online.

19.4 Liquidated Damages

You agree that Greens247 may immediately terminate any Account that we believe is transmitting or is otherwise connected with spam. Because actual damages associated with IP blacklisting, reputation loss, and network remediation are difficult to reasonably calculate, you agree to pay Greens247 liquidated damages in the amount of $1.00 USD (or equivalent in your billing currency) for each piece of spam or unsolicited bulk email transmitted from or otherwise connected with your Account.

20. Trademark and Copyright Claims

Greens247 fully supports the protection of intellectual property and complies with global copyright enforcement standards, including the UK Copyright, Designs and Patents Act 1988, Egyptian Intellectual Property Rights Law No. 82 of 2002, and the US Digital Millennium Copyright Act (the “DMCA”) for global safe harbor compliance.

If you would like to submit (i) a trademark claim for violation of a mark on which you hold a valid, registered trademark or service mark, or (ii) a formal copyright infringement takedown notice for material on which you hold a bona fide copyright, you must submit your claim to our abuse team.

All intellectual property claims, takedown notices, and counter-notices must be submitted in writing by opening a ticket in the Greens247 Support Center or by emailing our designated copyright agent directly at [email protected]. Greens247 reserves the right to immediately suspend or terminate the Account of any user who is found to be a repeat infringer of intellectual property rights, without liability or prior notice.

21. Links to Third-Party Websites

This Site and the Services may contain links to third-party websites (including but not limited to external payment gateways, software vendors, and technical documentation) that are not owned or controlled by Greens247.

Greens247 assumes no responsibility for the availability (or lack of availability), content, terms and conditions, privacy policies, or practices of any third-party websites. In addition, Greens247 does not endorse any products or services, or censor or edit the content of any third-party websites.

By using this Site or the Services, you expressly release Greens247 from any and all liability arising from your use of any third-party website or payment gateway. Accordingly, Greens247 encourages you to be aware when you leave this Site or the Services and to review the terms and conditions, privacy policies, and other governing documents of each external website that you may visit.

22. Disclaimer of Representations and Warranties

22.1 "As Is" Service Provision

YOU SPECIFICALLY ACKNOWLEDGE AND AGREE THAT YOUR USE OF THIS SITE AND THE SERVICES SHALL BE AT YOUR OWN RISK AND THAT THIS SITE AND THE SERVICES ARE PROVIDED “AS IS”, “AS AVAILABLE”, AND “WITH ALL FAULTS”. GREENS247, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND ALL THIRD-PARTY SERVICE PROVIDERS DISCLAIM ALL WARRANTIES, STATUTORY, EXPRESS, OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF TITLE, MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

22.2 Accuracy and System Disclaimers

GREENS247, ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS MAKE NO REPRESENTATIONS OR WARRANTIES ABOUT (I) THE ACCURACY, COMPLETENESS, OR CONTENT OF THIS SITE, (II) THE ACCURACY, COMPLETENESS, OR CONTENT OF ANY SITES LINKED TO THIS SITE, AND/OR (III) THE SERVICES OR ANY SITES LINKED TO THIS SITE, AND GREENS247 ASSUMES NO LIABILITY OR RESPONSIBILITY FOR THE SAME.

22.3 Automated and AI-Generated Outputs

YOU SPECIFICALLY ACKNOWLEDGE AND AGREE THAT ANY AUTO-GENERATED OUTPUTS (INCLUDING BUT NOT LIMITED TO AUTOMATED SYSTEM LOGS, AI-GENERATED CODE CONFIGURATIONS, DATA ANALYTICS, OR PREDICTIONS) HAVE NOT BEEN REVIEWED FOR ACCURACY OR INTELLECTUAL PROPERTY CLEARANCE. GREENS247 MAKES NO REPRESENTATION, WARRANTY, OR GUARANTEE AS TO THE RELIABILITY OF SUCH OUTPUTS, OR WHETHER THEY INFRINGE ON THIRD-PARTY INTELLECTUAL PROPERTY RIGHTS. YOU SHOULD SEEK INDEPENDENT PROFESSIONAL OR LEGAL ADVICE BEFORE RELYING ON ANY AUTOMATED OUTPUT.

22.4 Technical Support and Advice

YOU SPECIFICALLY ACKNOWLEDGE AND AGREE THAT NO ORAL OR WRITTEN INFORMATION OR ADVICE PROVIDED BY GREENS247, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS (INCLUDING WITHOUT LIMITATION ITS TECHNICAL SUPPORT REPRESENTATIVES, ACCOUNT MANAGERS, OR TICKETING STAFF) WILL (I) CONSTITUTE LEGAL, SECURE, OR FINANCIAL ADVICE, OR (II) CREATE A WARRANTY OF ANY KIND WITH RESPECT TO THIS SITE OR THE SERVICES. YOU AGREE THAT YOU SHOULD NOT RELY ON ANY SUCH INFORMATION OR ADVICE.

22.5 Strict Business-to-Business (B2B) Scope

YOU ACKNOWLEDGE AND AGREE THAT YOU ARE ACQUIRING THE SERVICES STRICTLY FOR BUSINESS, TRADE, OR PROFESSIONAL PURPOSES AND NOT FOR PRIVATE, PERSONAL, OR HOUSEHOLD USE. TO THE FULLEST EXTENT PERMITTED BY LAW, ANY IMPLIED WARRANTIES, STATUTORY GUARANTEES, OR CONDITIONS THAT MAY CONDITIONALLY APPLY TO CONSUMER CONTRACTS (INCLUDING JURISDICTIONAL CONSUMER RIGHTS STATUTES) DO NOT APPLY TO THIS BUSINESS-TO-BUSINESS AGREEMENT.

22.6 Survival of Disclaimers

THE FOREGOING DISCLAIMERS OF REPRESENTATIONS AND WARRANTIES SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW, AND SHALL SURVIVE ANY TERMINATION OR EXPIRATION OF THIS AGREEMENT OR YOUR USE OF THIS SITE OR THE SERVICES.

23. Limitation of Liability

23.1 WAIVER OF CONSEQUENTIAL AND INDIRECT DAMAGES

IN NO EVENT SHALL GREENS247, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND ALL THIRD-PARTY SERVICE PROVIDERS, BE LIABLE TO YOU OR ANY OTHER PERSON OR ENTITY FOR ANY INDIRECT, INCIDENTAL, EXEMPLARY, FIXED, ENHANCED, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES WHATSOEVER, INCLUDING ANY THAT MAY RESULT FROM:

  • (I) THE ACCURACY, COMPLETENESS, OR CONTENT OF THIS SITE OR ANY SITES LINKED TO THIS SITE.
  • (II) THE SERVICES OR ANY EXTERNAL PAYMENT GATEWAYS OR SITES LINKED TO THIS SITE.
  • (III) PERSONAL INJURY OR PROPERTY DAMAGE OF ANY NATURE WHATSOEVER.
  • (IV) THIRD-PARTY CONDUCT OF ANY NATURE WHATSOEVER.
  • (V) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SERVERS AND/OR ANY AND ALL CONTENT, PERSONAL INFORMATION, FINANCIAL INFORMATION, OR OTHER INFORMATION AND DATA STORED THEREIN.
  • (VI) ANY INTERRUPTION, DOWNTIME, OR CESSATION OF SERVICES TO OR FROM THIS SITE OR THE HOSTED ENVIRONMENTS.
  • (VII) ANY VIRUSES, WORMS, BUGS, TROJAN HORSES, OR MALWARE WHICH MAY BE TRANSMITTED TO, FROM, OR THROUGH THIS SITE OR THE SERVICES, AND/OR ANY REMOVAL OR ATTEMPTED REMOVAL THEREOF.
  • (VIII) ANY REVIEW, SCANNING, ACCESS TO, AND/OR MODIFICATION OF THE SERVICES USED BY YOU, INCLUDING BUT NOT LIMITED TO ANY HOSTED SERVER ENVIRONMENT.
  • (IX) ANY USER CONTENT THAT IS DEFAMATORY, HARASSING, ABUSIVE, PORNOGRAPHIC, OBSCENE, OR OTHERWISE OBJECTIONABLE.
  • (X) ANY LOSS OR DAMAGE OF ANY KIND, INCLUDING WITHOUT LIMITATION LOSS OF PROFITS OR LOSS OF BUSINESS REVENUE, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR FOR A BREACH OF CONTRACT AS A RESULT OF YOUR USE OF THIS SITE OR THE SERVICES.
  • (XI) ANY AUTO-GENERATED OUTPUTS OR AI-ASSISTED CONFIGURATIONS CREATED USING THE SERVICES.

THIS WAIVER APPLIES WHETHER THE CLAIM IS BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL OR EQUITABLE THEORY, AND WHETHER OR NOT GREENS247 IS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

23.2 TOTAL AGGREGATE LIABILITY CAP:

IN ADDITION, YOU SPECIFICALLY ACKNOWLEDGE AND AGREE THAT IN NO EVENT SHALL GREENS247’S TOTAL AGGREGATE LIABILITY EXCEED THE FOLLOWING AMOUNTS BASED ON YOUR CONTRACTING ENTITY:

  • FOR ACCOUNTS CONTRACTING WITH GREENS TWENTY FOUR SEVEN LLC (EGYPT): TEN THOUSAND EGYPTIAN POUNDS (EGP 10,000.00).
  • FOR ACCOUNTS CONTRACTING WITH GREENS TWENTY FOUR SEVEN LTD (UK): FIVE HUNDRED BRITISH POUNDS (£500.00 GBP).

23.3 SURVIVAL

THE FOREGOING LIMITATIONS OF LIABILITY SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW, AND SHALL SURVIVE ANY TERMINATION OR EXPIRATION OF THIS AGREEMENT OR YOUR USE OF THIS SITE, ACCOUNT, OR THE SERVICES.

24. Indemnity

You agree to protect, defend, indemnify, and hold harmless Greens247 and its officers, directors, employees, agents, and third-party service providers from and against any and all third-party and first-party claims, demands, costs, expenses, losses, liabilities, and damages of every kind and nature (including, without limitation, reasonable attorneys’ fees) imposed upon or incurred by Greens247 directly or indirectly arising from:

  • (i) Your use of and access to this Site or the Services;
  • (ii) Your violation of any provision of this Agreement or the policies or agreements which are incorporated herein; and/or
  • (iii) Your violation of any third-party right, including without limitation any intellectual property or other proprietary right.

The indemnification obligations under this section shall survive any termination or expiration of this Agreement or your use of this Site, the Account, or the Services.

25. Compliance with Local Laws

Greens247 makes no representation or warranty that the content available on this Site or the Services are appropriate in every country or jurisdiction, and access to this Site or the Services from countries or jurisdictions where its content or use is illegal is strictly prohibited. Users who choose to access this Site or use the Services are solely responsible for compliance with all applicable local, state, national, and global laws, rules, and regulations.

26. International Trade Laws and Sanctions

26.1 Export Control and Sanctions Compliance

This Site and the Services are strictly subject to the export control laws, sanctions, regulations, and administrative acts of the United Kingdom (including HM Treasury), the Arab Republic of Egypt, the United Nations, and applicable authorities of the United States, including the Department of Treasury Office of Foreign Assets Control ("OFAC") (collectively, "International Trade Laws").

26.2 Prohibited Jurisdictions and Entities

You shall not export, re-export, or allow the use of the Services in violation of any International Trade Laws. None of the Services may be used, downloaded, or otherwise exported or re-exported:

  • (i) Into (or to a national or resident of) any country or territory subject to comprehensive economic sanctions or trade embargoes.
  • (ii) To anyone on the UK Sanctions List, the Egyptian Terrorist Entities List, the U.S. Treasury Department's list of Specially Designated Nationals (SDN), or any other restricted or denied parties lists.

By using this Site and the Services, you represent and warrant that you are not a national or resident of, located in, or under the control of, any restricted country, and you are not on any denied parties list.

26.3 Screening and Requests for Information

Greens247 may screen accounts, IP addresses, and payment details against government sanctions and restricted lists. If your information appears to match a listed person or entity, or triggers a fraud or compliance alert, Greens247 reserves the right to request additional details to verify your identity (“Request for Information”). You must respond to a Request for Information with valid, government-issued documentation within thirty (30) days.

26.4 Enforcement and Waiver of Liability

Greens247 may immediately suspend, restrict, or terminate Services, null-route IP addresses, freeze or seize Account Credits, or take any other action it deems necessary—even if the thirty (30) days have not yet elapsed or after you have provided a response—if, in Greens247’s sole discretion, it deems it necessary to comply with International Trade Laws. You explicitly agree that Greens247 shall not be held responsible or liable for any financial loss, data loss, or business interruption resulting from actions taken by Greens247 to comply with sanctions and trade laws.

26.5 Survival

The obligations and waivers under this section shall survive any termination or expiration of this Agreement or your use of this Site or the Services.

27. Dispute Resolution, Governing Law, and Arbitration

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, DICTATES HOW DISPUTES ARE RESOLVED, AND INCLUDES A WAIVER OF CLASS ACTION LAWSUITS.

27.1 Mandatory Informal Dispute Resolution

Greens247 values its relationship with you and hopes to resolve any issues informally. In the event of any dispute, claim, or controversy arising from this Agreement or the Services (a “Dispute”), you agree to first send a detailed written notice of the Dispute to [email protected]. You and Greens247 agree to negotiate in good faith to resolve the Dispute. If the Parties do not reach an agreement within sixty (60) days after the written notice is received, either Party may commence a formal legal proceeding as outlined below. Completion of this informal process is a strict prerequisite to filing any formal legal action.

27.2 Governing Law and Exclusive Venue

Any legal proceedings that progress past the informal resolution stage will be adjudicated based entirely on your specific Greens247 Contracting Party:

  • (A) Greens Twenty Four Seven, LTD (UK & International Customers): This Agreement and any Disputes shall be governed by the laws of England and Wales. The Parties irrevocably agree that the courts of England and Wales shall have exclusive jurisdiction to settle any Dispute.
  • (B) Greens Twenty Four Seven, LLC (Egyptian Customers): This Agreement and any Disputes shall be governed by the substantive laws of the Arab Republic of Egypt. Any dispute, controversy, or claim arising out of or relating to this contract, including but not limited to its interpretation, execution, the termination, or invalidity thereof, shall be exclusively settled by binding arbitration in accordance with the Arbitration Rules of the Cairo Regional Centre for International Commercial Arbitration (CRCICA). The number of arbitrators shall be one. The place of arbitration shall be Cairo, Egypt. The language to be used in the arbitral proceedings shall be English.

27.3 WAIVER OF CLASS ACTIONS AND JURY TRIALS

TO THE FULLEST EXTENT ALLOWED BY APPLICABLE LAW, YOU AND GREENS247 ACKNOWLEDGE AND AGREE THAT EACH PARTY MAY BRING DISPUTES AGAINST THE OTHER PARTY ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS ACTION, COLLECTIVE ACTION, OR REPRESENTATIVE LEGAL PROCEEDING. THERE SHALL BE NO RIGHT OR AUTHORITY FOR ANY DISPUTE TO BE ARBITRATED OR LITIGATED ON A CLASS OR CONSOLIDATED BASIS. TO THE FULLEST EXTENT ALLOWED BY APPLICABLE LAW, YOU AND GREENS247 EACH IRREVOCABLY WAIVE ANY RIGHT TO A TRIAL BY JURY IN ANY LEGAL PROCEEDING ARISING OUT OF OR RELATING TO THIS AGREEMENT OR THE SERVICES.

27.4 Time Limitation on Filing Claims

YOU AGREE THAT ANY ACTION ARISING FROM A DISPUTE MUST BE FILED IN ARBITRATION OR COURT WITHIN ONE (1) YEAR FROM THE DATE OF THE EVENT THAT RESULTED IN THE LOSS, INJURY, DAMAGE, OR LIABILITY. IF NOT FILED WITHIN THIS ONE-YEAR LIMITATION PERIOD, SUCH ACTION WILL BE PERMANENTLY BARRED.

27.5 Severability

If any provision in this Section 27 is found to be legally unenforceable, that provision shall be severed, with the remainder of this Section remaining in full force and effect.

28. Account Balances and Dormant Accounts

28.1 Inactive Account Credits

If you maintain an outstanding positive credit balance (such as prepaid "Add Funds" or general Account Credit) in your Greens247 Account, these funds must be used for active Services. Greens247 will deem any Account Credit balance “inactive” if it is both twelve (12) months old and no active Services or fees have been billed against it during that time.

28.2 Maintenance Charges

To account for the administrative and accounting costs of maintaining dormant liabilities, Greens247 may, as permitted by law, withhold a monthly maintenance charge from any inactive Account Credit balance. This charge will be an amount equal to the lesser of $25.00 USD (or equivalent in your local billing currency, e.g., £20.00 GBP or EGP 1,200.00) or the total remaining Account Credit available on the date of the maintenance charge.

28.3 Zero Balance

If there are no Account Credits available, Greens247 will not apply further maintenance charges to the Account. Greens247 reserves the right to apply this maintenance charge to inactive Account Credits without prior notice to you, and such charges are non-refundable.

29. Successors and Assigns

This Agreement shall be binding upon and inure to the benefit of the Parties hereto and their respective heirs, successors, and assigns.

30. No Third-Party Beneficiaries

Nothing in this Agreement shall be deemed to confer any third-party rights, benefits, or remedies. For the avoidance of doubt, this Agreement is strictly between Greens247 and you (the User).

  • For Egyptian Accounts: This expressly reinforces the principle of privity of contract under the Egyptian Civil Code, and no stipulation for the benefit of any third party is intended or created.
  • For UK Accounts: The Parties explicitly agree that the provisions of the Contracts (Rights of Third Parties) Act 1999 are entirely excluded.

Under no circumstances shall any third party (including your customers, clients, or end-users) have the right to enforce any term of this Agreement against Greens247.

31. Titles, Headings, and Severability

31.1 Convenience of Headings

The titles and headings of this Agreement are for convenience and ease of reference only and shall not be utilized in any way to construe or interpret the agreement of the Parties as otherwise set forth herein.

31.2 Independent Covenants

Each representation, covenant, and agreement in this Agreement shall be construed for all purposes to be a separate and independent representation, covenant, or agreement.

31.3 Severability

If an arbitrator or court of competent jurisdiction holds any provision (or portion of a provision) of this Agreement to be illegal, invalid, or otherwise unenforceable, the remaining provisions (or portions of provisions) of this Agreement shall not be affected thereby and shall be found to be valid and enforceable to the fullest extent permitted by law.

32. English Language Controls

This Agreement, along with all policies and the applicable product agreements identified above and incorporated herein by reference (collectively, the “Agreement”), is executed in the English language. To the extent any translation is provided to you, it is provided for convenience purposes only, and in the event of any conflict between the English and translated versions, where permitted by law, the English version will control and prevail.

Where the translated version is required to be provided to you and is to be considered binding by applicable law:

  • (i) Both language versions shall have equal validity;
  • (ii) Each Party acknowledges that it has reviewed both language versions and that they are substantially the same in all material respects; and
  • (iii) In the event of any discrepancy between these two versions, the translated version may prevail, provided that the original commercial intent of the Parties has been fully taken into consideration.

33. Contact Information

If you have any questions about this Agreement, please contact our Legal Department by regular mail at the address corresponding to your contracting party:

Greens Twenty Four Seven, LTD
71-75 Shelton Street, Covent Garden
London, WC2H 9JQ England, United Kingdom

Greens Twenty Four Seven, LLC
5th Floor, Building 55, Street 18, Maadi
11728 Cairo, Egypt

Email: [email protected]

Greens247